- It has nothing to do with us. It's big, impersonal, overstocked and full of ignorant salespeople.
- But they discount.

— Kathleen Kelly (Meg Ryan), George (Steve Zahn)

kathleen kellymeg ryansteve zahn

9 seconds sound clip from the You've Got Mail movie soundboard.

You can hear this line at 00:18:06.446 in the Blu-ray version of the movie.

Quote context

[...]

- So people who don't know what the hell they're doing, or who on earth they are can, for only 2.95 get not just a cup of coffee, but an absolutely defining sense of self.

- Tall! Decaf! Cappuccino!

- Tall, decaf cappuccino.

- Bummer!

- A Fox Books superstore.

- Quel nightmare.

- It has nothing to do with us. It's big, impersonal, overstocked and full of ignorant salespeople.

- But they discount.

- But they don't provide any service. We do.

- So, really, it's a good development.

- You know how in the flower district there are all those flower shops in a row so you can find whatever you want?

- Well, this is going to be the book district.

[...]

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