The whole purpose of places like Starbucks is for people with no decision-making ability whatsoever to make six decisions just to buy one cup of coffee. Short, tall, light, dark, calf, decaf, low-fat, non-fat, etc.

Joe Fox (Tom Hanks)

16 seconds sound clip from the You've Got Mail movie soundboard.

You can hear this line at 00:16:58.805 in the Blu-ray version of the movie.

Quote context

[...]

- Listen to this: Every night a truck pulls up to my neighborhood bagel place, and pumps about a ton of flour into underground tanks. And then the air is filled with white dust which never seems to land. Why is that?

- Confession, I have read Pride and Prejudice about 200 times.

- I get lost in the language. Words like: Thither, mischance, felicity.

- I'm always in agony over whether Elizabeth and Mr. Darcy are really going to get together.

- Read it. I know you'll love it.

- The whole purpose of places like Starbucks is for people with no decision-making ability whatsoever to make six decisions just to buy one cup of coffee. Short, tall, light, dark, calf, decaf, low-fat, non-fat, etc.

- So people who don't know what the hell they're doing, or who on earth they are can, for only 2.95 get not just a cup of coffee, but an absolutely defining sense of self.

- Tall! Decaf! Cappuccino!

- Tall, decaf cappuccino.

- Bummer!

- A Fox Books superstore.

[...]